Returns & Exchanges

At The Queen Pet Shop, we want your royal companion to look their best, which is why we offer a 30-day return policy on all unworn fashion items. If a size or style isn't the perfect fit, we are here to help you find the right replacement or provide a full refund.

Return Process

• 1.
  Verify Eligibility

  Ensure that the pet apparel is in its original condition, unworn, and with all tags still attached to qualify for a return.

• 2.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 3.
  Package Securely

  Place the items back in their original packaging or a secure mailer, including the packing slip to ensure fast processing at our warehouse.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is fully processed.